How to file a complaint in APRERA (Andhra Pradesh)?

calendar22 Jul, 2020
timeReading Time: 4 Minutes
Complaint in APRERA

The Andhra Pradesh Real Estate Regulatory Authority (APRERA) was set up under the RERA Act, 2016. The state government was notified of the Andhra Pradesh Real Estate (Regulation and Development) Rules in 2017. The Real Estate Regulatory Authority (APRERA) will provide the platform for Registration of the Real Estate Projects with Promoter details and the Real Estate Agents. Apart from this, one can also file a complaint in APRERA.

Important features of APRERA Act

  • The APRERA acts as the government body which can be approached by a homebuyer for the purpose of grievance redressal
  • This authoritative body governs and controls real estate transactions, whether it’s residential or commercial.
  • The law has made this mandatory for all the buyers and developers to publish all information related to the real estate project on an official APRERA portal. This includes layout plan, project plan, approval certificates, land title status, schedule for completion, development plan, etc.
  • If the developer delays the delivery of a project, the developer will be liable to compensate the customer.

Components of APRERA Registration

All real estate developers, builders, and agents are required to register with APRERA. The procedure & documents required for the same can be found on the official website at

Real estate developers need to submit all documents related to their real estate projects. These documents include:

  • Promoter information and details like Aadhaar number, PAN card, passport size photographs, address proof, etc. The same information must be included for the co-promoters and other officials included in a project.
  • Documents are declaring the financial information of a promoter like an audited balance sheet,  cash flow statement, profit & loss statement, income tax returns, etc.
  • Information about a project and all the suitable documents such as land encumbrance details, approval certificates by a competent authority, development plans, layout plans, location details, a title deed, structural stability certificate, etc
  • Details of a bank account where the funds for a project are stored.

Real estate agents in a state as well, are required to submit certain documents with their application, which are:

  •  Aadhaar card and PAN card
  • Contact details of the agent and entity
  • Information about an enterprise must be submitted with the address proof.
  • Litigation details, if applicable.

How to register the project on APRERA in Andhra Pradesh?

Step 1: Go to Project RERA Registration tab, and on the landing page, click on either ‘New’ for new projects or ‘Existing’ to register the old project.

Step 2: Proceed to fill up all details. An application number will automatically be generated in the form. Enter PAN card details. In case the PAN card becomes invalid or used for other than individual uses, then, an alert message will be there.

Step 3: Based on the PAN card number, all the existing projects registered under the name of a promoter will be displayed, as shown below. Fill all the required details.

Step 4: Feed your bank account details and upload the latest bank statement.

Step 5: After this, one will be asked to enter the promoter’s details, such as name, father’s name, Aadhaar number, contact details, website details, location details, license details, GST number, etc.

Step 6: Next, we will be asked for details of projects launched in the last five years, litigation details, tax return acknowledgments of the last three years, balance sheet, etc.

Forms – RERA Registration and Extension

Read our article:APRERA Notification on Late Quarterly Compliance Filing

Process of filing complaint in APRERA (Andhra Pradesh)

Step 1:  Click on the Registration Link under APRERA Home Page. Select the Complaint Registration link under ‘Registration’ (on the Home page).

Step 2:  A Complaint registration page will be displayed upon which one needs to fill complaint details, subject of a complaint, and the supporting documents and then thereby has to declare.

Step 3: To fill up complaint details, one must fill a RERA complaint against the column.

Step 4: To fill all details of the complainant, mention a unique ID of the concerned person or project, thereby submitting all the respondent’s details with a unique ID.

Step 5: The supporting document, such as fee receipt and affidavits, need to be attached, thereby saving and continuing the form. If a complainant wants to download the application form, click ‘Download PDF’ or print the application click ‘Print,’ then click next to proceed for the Payment button.

Step 6: Pay a requisite amount of Rs.1000/- as fee for complaint in APRERA and proceed for the payment. Click on the Make Payment button. It will then redirect to the Payment Gateway page where the agent can pay Registration Fee by way of Net Banking/Credit Card. Once the payment is confirmed, an acknowledgment page will be displayed.

Process of filing complaint in APRERA

Fee requisite in APRERA




For Registration of Layout projects

Plotted development schemes

  • Rs 5,000/- per acre of Layout area or part thereof
  • Subject to maximum of Rs 10,00,000


Fee for a time extension



Equivalent to Twice of the registration fee

Withdrawing fee


  • 10% of the Registration fee or,
  • Rs.25,000/- (whichever is more)

Agent Registration

  • For Individual
  • Other than Individual
  • Rs. 10,000/-
  • Rs. 50,000/-

Agent Registration Renewal fee

  • For Individual
  • Other than Individual


  • Rs. 5,000/-
  • Rs. 25,000/-


Complaint filing

  • Before the Regulatory Authority
  • Before the Adjudicating Officer
  • Before the Appellate Tribunal
  • Rs.1,000/- 

  • Rs. 1,000/-

  • Rs. 1,000/-


It is evident that the Complaint in APRERA has been designed primarily to protect the interest of customers in a real estate sector. It not only serves as an efficient mechanism for the grievance redressal but also introduces transparency and accountability in the sector on a macroscopic level. Further, an Appellate Tribunal will also be established to hear pleas against the verdicts delivered by the state RERA. The Corpbiz team is very versatile and experienced. We have in-depth and practical experience in dealing with various issues and RERA litigation before different RERA authority.

Read our article: Imposition of late fees on non-registration of real estate project by APRERA

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