An Overview of Telemarketing Registration in India
Telemarketing registration refers to legal permission required for performing commercial telemarking business in India. The apex institution called the Telemarketing Regulatory Authority of India (TRAI) deals with the issuance of this registration. The said authority operates under the aegis of the Department of Telecommunications (DoT). The application for the same should be filed as prescribed by the authority or else it would stand disqualified.
What do you understand by the term Telemarketer?
A telemarketer can be either an individual or a registered entity dealing with the undertaking concerning commercial communication. The scope of communication held by telemarketers should only adhere to;
Benefits of securing a Telemarketing License in India
Securing a telemarketing license ensures an array of benefits for the license holders. Some of the benefits are as follows:
Who can apply for Telemarketing Registration in India?
The following can apply for Telemarketing registration in India:
Note: the applicant (either an individual or a company) should be free from any criminal track record.
Documentation needed for Telemarketing Registration
The following documents are mandatory for telemarketing registration. The applicant is required to share these documents with the governing authority in a prescribed manner.
How to secure Telemarketing Registration in India?
The applicant should abide by the following steps to secure Telemarketing TRAI registration in India:
Note: The “Provisional” Telemarketing registration will remain valid for 3 months. If the license holder passes this tenure without incurring any non-compliance, the authority shall issue the final certificate that will stay valid for 10 years.
Operation norms for Telemarketer Centre
Restricted activities of registered Telemarketer
(i) The Telemarketer must not undertake activities falling beyond the scope of registration.
(ii) If any of the operations adhere to malpractices or provide for the infringement of the intellectual right, the telemarketer is liable for the same and therefore must take reasonable actions to prevent such mishaps with immediate effect before authority compel it to do so.
(iii) Telemarketers are not allowed to interfere with the jurisdiction of registered telecom service providers. Further, they lack the right to render switched telephony or telecom resources as PCO.
Norms around the registration’s suspension, surrender, or termination
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